Privacy Policy

iClean respects the right of every user to privacy and is committed to protecting the personal data of clients, website visitors, and individuals interacting with us through any communication channels.

This Privacy Policy explains what data we may collect, how we use it, how we protect it, and what rights users have.

By using the iClean website, submitting a request, or contacting us, you agree to this Policy.

1. Who We Are

iClean is a company providing cleaning services for apartments, houses, offices, and commercial premises. If you have any questions regarding data processing, you can contact us:

• Email: info@iclean.am

• Phone: +374 XX XXX XXX

• Address: Yerevan, Armenia

2. What Data We May Collect

We may collect the following information:

Personal Data

• First and last name

• Phone number

• Email address

• Address of the cleaning site

• Contact details for messengers

• Other information voluntarily provided by you

Order Information

• Type of service

• Area size (sq. meters)

• Preferred date and time

• Property specifics

• Order history

Technical Website Data

• IP address

• Device type

• Browser type

• Device language

• Referral source

• Cookies and similar technologies

3. How We Use the Data

We use the information for the following purposes:

• Processing requests and orders

• Communicating with clients

• Calculating service costs

• Organizing staff visits

• Improving service quality

• Responding to user inquiries

• Sending notifications

• Marketing offers (with user consent)

• Website analytics

• Compliance with legislation

4. Legal Grounds for Data Processing

We process data based on the following:

• User consent

• Necessity to fulfill an order

• Legitimate interests of the company

• Compliance with legal requirements

5. Cookies and Analytics

Our website may use cookies for:

• Correct website functionality

• Saving user settings

• Traffic analysis

• Improving user experience

• Advertising campaigns and remarketing

The user can disable cookies in their browser settings; however, some website functions may not work correctly.

6. Data Transfer to Third Parties

We do not sell users' personal data. Information may be transferred only when necessary to:

• Company employees to fulfill an order

• Accounting and payment services

• IT contractors and hosting providers

• Advertising and analytical platforms

• State authorities in cases provided by law

All data transfers are carried out within reasonable limits and only when necessary.

7. Data Retention

We store personal data only for as long as necessary for:

• Providing services

• Maintaining reporting

• Resolving disputes

• Complying with the law

• Improving service

Afterward, data may be deleted or anonymized.

8. Data Security

iClean takes reasonable technical and organizational measures to protect information from:

• Unauthorized access

• Data loss

• Data alteration

• Information leakage

• Unlawful use

However, no data transmission system over the internet can guarantee absolute security.

9. User Rights

You have the right to:

• Request access to your data

• Correct inaccurate data

• Delete data, if permitted by law

• Restrict processing

• Withdraw consent

• Opt-out of marketing communications

• Request clarification on data processing methods

To exercise these rights, please contact us using the details below.

10. Marketing Newsletters

If you have subscribed to the company’s news, we may send:

• Promotions

• Special offers

• Company news

• Useful cleaning tips

You can opt-out of the newsletter at any time.

11. Children's Data

Our website and services are not specifically intended for children without the involvement of parents or legal representatives. If you believe a child has provided us with data without permission, please contact us.

12. External Links

The website may contain links to third-party resources. We are not responsible for the privacy policies of third-party websites.

13. Policy Changes

The company reserves the right to update this Privacy Policy. The current version is always posted on the website with the date of the last update.

14. Contacts

If you have questions regarding privacy and data processing: iClean Yerevan, Armenia Email: info@iclean.am Phone: +374 XX XXX XXX

15. User Consent

By using the website, submitting a request, or contacting iClean, you confirm that you have read this Privacy Policy and agree to its terms.